Frequently Asked Questions: policies, rates, weather, ages, etc…

Does the bike run rain or shine?
Yes we will still operate the bike in the rain, but we will cancel in the case of a thunderstorm or hurricane, tornado or other dangerous weather conditions.
Do we have to sign a liability waiver to ride the bike?
Yes we will provide a liability waiver for riders to sign.
Can a rider be under 21 years of age?
We will offer the bike to riders who are under 21 years of age for sightseeing tours only. No outside beverages will be allowed.
How long is the bike tour?
Tours last about 2 hours including any stops.
How does the bike move?
The bike moves by pedal power and in the case of an incline, we have a battery powered assist motor.
How many seats are there?
There are 15 seats for passengers as well as a ECPB driver and tour guide.
Do all seats have pedals?
No, only 10 seats have pedals. Two seats do not have pedals and three seats are on the back bench.
What’s your cancellation and refund policy?
We can accept schedule changes and cancellations 48 hours prior to event date with an transfer to a different date, or a refund. Full refunds are offer minus the nominal ticketing fee. Changes within 48 hours of event may result in a $20 change fee.
What is the difference between a private tour and a group tour?
Private tours are offered to groups of 8-15 people who reserve the bike for a 2-hour period. Group tours offer 1-15 seats with others booked customers.
Can we bring our own food and drinks?
Food items should be limited to bagged snacks. Drinks may be brought as long as they are not in glass containers. No hard liquor will be allowed on the bike.
Are there stops along the route?
Yes we will likely have one or two stops where riders can exit the bike, walk around and patronize shops, restaurants, bars and museums.
Are there any special rates for bike riders?
Yes we have specials offered to riders at partnering businesses.
Where do we park?
We provide information on suggested parking locations for our guests.
Can you customize tour routes and stops?
Yes we can make limited customized tour routes and stops for private group tours. To find out more please contact us.
Do you provide tours for corporate groups, parties or celebrations?
Yes we provide private group tours for groups of 8-15 people. To find out more please contact us.